Frequently Asked Questions
General:
We have no minimum order.
We have no minimum order.
It’s as simple as going to our online store https://www.universalcoin.com
It’s as simple as going to our online store https://www.universalcoin.com
None at all.
None at all.
When you open an account, your online purchase experience will be streamlined and quicker. You will also receive email offers and special promotions sent only to registered account holders.
When you open an account, your online purchase experience will be streamlined and quicker. You will also receive email offers and special promotions sent only to registered account holders.
Yes. Our 100% Satisfaction Guarantee is: If you are not 100% satisfied with your purchase, you may return it in its original packaging within 30 days of receipt for a full refund except on special orders and bullion orders.
Yes. Our 100% Satisfaction Guarantee is: If you are not 100% satisfied with your purchase, you may return it in its original packaging within 30 days of receipt for a full refund except on special orders and bullion orders.
Yes, we do. Please contact us to discuss.
Yes, we do. Please contact us to discuss.
Yes, we do. Please contact us to discuss.
Yes, we do. Please contact us to discuss.
Pricing:
Transaction prices are locked in at the time of purchase, with the exception of telephone orders for bullion and special orders or larger orders, which are locked in when funds are received by the company.
Transaction prices are locked in at the time of purchase, with the exception of telephone orders for bullion and special orders or larger orders, which are locked in when funds are received by the company.
Your payment for the transaction is due 5 business days from the date of order. If payment is not received within 5 business days, the company may cancel the order. If you are paying by check, cashier’s check or money order, we recommend you mail your payment on the day you place your order via next day mail to ensure we receive the payment on time. Providing to the company your valid credit card information is required to lock in pricing on your order.
Your payment for the transaction is due 5 business days from the date of order. If payment is not received within 5 business days, the company may cancel the order. If you are paying by check, cashier’s check or money order, we recommend you mail your payment on the day you place your order via next day mail to ensure we receive the payment on time. Providing to the company your valid credit card information is required to lock in pricing on your order.
Payments:
Transaction prices are locked in at the time of purchase, with the exception of telephone orders for bullion and special orders or larger orders, which are locked in when funds are received by the company.
Transaction prices are locked in at the time of purchase, with the exception of telephone orders for bullion and special orders or larger orders, which are locked in when funds are received by the company.
In ordinary times, 10-15 business days from receipt of check.
In ordinary times, 10-15 business days from receipt of check.
Your payment is due no later than 5 business days after your order is placed. (Ex. 1, order placed on Monday, payment is due no later than the following Monday; Ex. 2, order placed on Friday, payment is due no later than the following Friday). If we do not receive timely payment, we reserve the right to cancel the order. If you are paying by check, cashier’s check or money order, we recommend you mail your payment on the day you place your order via next day mail to ensure we receive the payment on time.
Your payment is due no later than 5 business days after your order is placed. (Ex. 1, order placed on Monday, payment is due no later than the following Monday; Ex. 2, order placed on Friday, payment is due no later than the following Friday). If we do not receive timely payment, we reserve the right to cancel the order. If you are paying by check, cashier’s check or money order, we recommend you mail your payment on the day you place your order via next day mail to ensure we receive the payment on time.
Yes, we accept credit cards. All credit card transactions are reviewed and may be subject to further verification.
Yes, we accept credit cards. All credit card transactions are reviewed and may be subject to further verification.
Yes, we accept wire transfers. Providing the company your valid credit card information is required to lock in pricing on your order.
Yes, we accept wire transfers. Providing the company your valid credit card information is required to lock in pricing on your order.
If you are not 100% satisfied with your purchase, you may return it in its original packaging within 30 days of receipt for a full refund except on special orders and bullion orders.
If you are not 100% satisfied with your purchase, you may return it in its original packaging within 30 days of receipt for a full refund except on special orders and bullion orders.
The 30 day refund policy does not apply to bullion or special orders. On bullion or special orders, all prices are locked in at the time of purchase on the online store and upon receipt of good funds for phone orders and larger online store orders. If you choose to cancel a purchase of bullion or special order products, you must do so by contacting us via phone during regular business hours. Cancellation of an order cannot be accomplished without speaking to a manager. You may not cancel an order by leaving a message with the answering service or voicemail. All canceled bullion or special order transactions are subject to our Market Loss Policy plus a $30 cancellation fee. When you speak to the manager regarding the cancellation, any market loss will be calculated and added to the $30 cancellation fee. The cancellation fee and any market loss will be charged to your credit card. Any market gain on canceled orders shall belong to the company.
The 30 day refund policy does not apply to bullion or special orders. On bullion or special orders, all prices are locked in at the time of purchase on the online store and upon receipt of good funds for phone orders and larger online store orders. If you choose to cancel a purchase of bullion or special order products, you must do so by contacting us via phone during regular business hours. Cancellation of an order cannot be accomplished without speaking to a manager. You may not cancel an order by leaving a message with the answering service or voicemail. All canceled bullion or special order transactions are subject to our Market Loss Policy plus a $30 cancellation fee. When you speak to the manager regarding the cancellation, any market loss will be calculated and added to the $30 cancellation fee. The cancellation fee and any market loss will be charged to your credit card. Any market gain on canceled orders shall belong to the company.
When you make a bullion purchase through our online store, you have entered into a binding contract for the purchase at the agreed upon price. If you choose to cancel the transaction or default on payment or if you default on any other act required of you, you agree that you have full responsibility to Universal Coin & Bullion for any Market Loss plus a $30 cancellation fee. You will also be fully responsible and liable to Universal Coin & Bullion for any and all fees or costs associated with collecting from you. Any market gain shall belong to the company. All pending or future orders shall be held for shipment until all cancellation fees and Market Loss amounts are fully paid.
When you make a bullion purchase through our online store, you have entered into a binding contract for the purchase at the agreed upon price. If you choose to cancel the transaction or default on payment or if you default on any other act required of you, you agree that you have full responsibility to Universal Coin & Bullion for any Market Loss plus a $30 cancellation fee. You will also be fully responsible and liable to Universal Coin & Bullion for any and all fees or costs associated with collecting from you. Any market gain shall belong to the company. All pending or future orders shall be held for shipment until all cancellation fees and Market Loss amounts are fully paid.
Shipping:
We offer free shipping for online orders over $199.00. Online orders that are $199.00 or less, will be subject to shipping charges of $9.00
We offer free shipping for online orders over $199.00. Online orders that are $199.00 or less, will be subject to shipping charges of $9.00
Credit card orders via phone generally ship within 2-3 business days of the order placement. However, orders that contain presale items may ship later.
Credit card orders placed online generally ship within 5-15 business days of the order placement. However, orders that contain presale items may ship later.
Personal check orders generally ship within 10-15 business days from the date we deposit the check. However, orders that contain presale items may ship later.
Cashier's check and money orders generally ship within 5-10 business days from the day we deposit the check. However, orders that contain presale items may ship later.
Bank wire orders via phone generally ship within 2-3 business days from the day the wired funds are received at our bank. However, orders that contain presale items may ship later.
Bank wire orders placed online generally ship within 5-15 business days from the day the wired funds are received at our bank. However, orders that contain presale items may ship later.
Shipments may occasionally be delayed due to overwhelming demand or other factors.
Credit card orders via phone generally ship within 2-3 business days of the order placement. However, orders that contain presale items may ship later.
Credit card orders placed online generally ship within 5-15 business days of the order placement. However, orders that contain presale items may ship later.
Personal check orders generally ship within 10-15 business days from the date we deposit the check. However, orders that contain presale items may ship later.
Cashier's check and money orders generally ship within 5-10 business days from the day we deposit the check. However, orders that contain presale items may ship later.
Bank wire orders via phone generally ship within 2-3 business days from the day the wired funds are received at our bank. However, orders that contain presale items may ship later.
Bank wire orders placed online generally ship within 5-15 business days from the day the wired funds are received at our bank. However, orders that contain presale items may ship later.
Shipments may occasionally be delayed due to overwhelming demand or other factors.
We ship orders via U. S. Postal Service, Federal Express and UPS. Most orders will require a signature to confirm delivery.
We ship orders via U. S. Postal Service, Federal Express and UPS. Most orders will require a signature to confirm delivery.
Yes we do ship to P.O.Box
Yes we do ship to P.O.Box
Yes, we fully insure all shipments from our company for damage or loss during transit.
Yes, we fully insure all shipments from our company for damage or loss during transit.